Privacy Policy

Effective Date: 19th October 2024

At ServNXT, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website or use our services.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: When you register with ServNXT or book a service, we collect personal information, including:

    • Name
    • Email Address
    • Mobile Number

  • Service Usage Data: We may collect information about how you use our services, including:

    • Service preferences
    • Booking history
    • Feedback and reviews

  • Device Information: We may collect information about your device and internet connection, such as:

    • IP address
    • Browser type
    • Operating system
    • Access times
    • Referring website addresses

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To process your bookings, provide our services, and manage your account.
  • Communication: To communicate with you about your bookings, provide customer support, and respond to your inquiries.
  • Personalization: To personalize your experience and improve our services based on your preferences and feedback.
  • Marketing: To send you promotional materials and updates about our services, with your consent.
  • Analytics: To analyze usage patterns and improve our website and service offerings.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or providing our services, such as payment processors and customer support.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that business transaction.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure server hosting. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding your personal information, including:

  • Correction: You have the right to request that we correct any inaccuracies in your personal information.
  • Deletion: You may request the deletion of your personal information, subject to legal obligations.
  • Objection: You can object to the processing of your personal information for direct marketing purposes.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files placed on your device that help us understand user behavior and preferences. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

ServNXT reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

  • Email: policy@servnxt.co.in